Managing Your Transaction
Card Transactions, ATM Withdrawals, Payment Settings, Refunds, PayPal Transfers, Card Fraud, Bill statement
- There are unauthorized charges on my card that I did not make. What should I do?
- How to cancel a subscription with a merchant?
- I inserted my card into the ATM, but it got stuck inside the machine. What should I do?
- If the ATM cannot dispense cash, what should I do?
- Why does my MidasVault account show a zero balance at the ATM even though I have funds?
- Can I still receive a refund after the card is deleted?
- What is the refund process like?
- I requested a refund, why hasn't it been credited yet?
- Why is the deducted amount higher than the actual purchase amount?
- I found that money has been deducted from my account, but I haven't made any transactions.
- Does the MidasVault card support fiat currency transfers?
- Why is the settlement amount notified by the App different from the actual transaction amount after successful payment?
- Why is money still deducted even though the transaction is declined？
- What should I do if I fail to link my MidasVault card on platforms like Apple Pay, PayPal, Google Pay, or Facebook?
- What should I do if I fail to make a payment or make a transaction on a website (not MidasVault)?
- My card is compatible with Apple Pay in certain countries, but not in other countries.
- I was rejected while using MidasVault cards to recharge game coins.