Deposit and Withdrawal
Safety Guide
Managing Your Transaction
- There are unauthorized charges on my card that I did not make. What should I do?
- How to cancel a subscription with a merchant?
- I inserted my card into the ATM, but it got stuck inside the machine. What should I do?
- If the ATM cannot dispense cash, what should I do?
- Why does my MidasVault account show a zero balance at the ATM even though I have funds?
- Can I still receive a refund after the card is deleted?
Managing your Card
- My package shows as returned. What should I do?
- Why hasn't my physical card been shipped yet?
- Which countries can receive MidasVault physical cards by mail?
- What color is the physical card? Can I choose the color for the card? Does the card support customization?
- Does the card have a swift code?
- Can I set a PIN/password for my card?
Account Opening
- Having Trouble Installing the New APK on your device?
- KYC at a glance
- Can I still receive refunds from the merchant after deleting my account?
- How to calibrate my phone's time
- What should I do if the Google verification code shows an error?
- What should I do if I can’t receive the email verification code?